Image Optical
Columbus, OH 43215-1452
Phone: (614) 299-8388
User Reviews for Image Optical
02/13/2007 Posted by jcolumbus2
I have been a customer of Image Optical for the last 4 years and I am always pleased with the service I receive. The store carries top of the line frames and Patrick is able to make excellent recommendations. I always receive complimentary remarks about my glasses from both friends and people I meet by chance. I definitely feel that I can rely on Patrick to help me pick the right frames for my face. Dr. Clark is very thorough and takes the time to explain his findings and convey his thoughts. I do not hesitate to recommend this establisment to any of my friends.
02/02/2007 Posted by vrc7255
I have been a client of Image Optical for over 3 years and hve always been happy with the service. Patrick helped me choose my current frames and I get compliments on them all the time! Their selection of frames is excellent and the service is very good.
02/02/2007 Posted by majesticrun
This is my first review But I felt compelled to offer my opinion on a great establishment! I have purchased 4 pair of glasses from Image Optical and I recieve regular reminders when my exams are due. For the first time in my and my husband's lives, we are wearing glasses that are comfortable, affordable, designed for us, and that we depend on! Dr. Clark is very personable and has a true passion for his profession and his staff are always very helpful and attentive. I have recommended Image Optical to anyone who will listen and know of at least 4 new clients that are happy with their service in just the last year!
Pros: ambience, service, quality, personalization
Cons: parking
01/08/2007 Posted by ml43215
I was in this store last week to browse frames as I am shopping around and this worm of a boy sittingbehind the cubicle never offered any assistance. When he did and I asked about the price he loudly made a noise of disgust as though how dare I ask such a question. The frames are HORRIBLY overpriced and the service is dispicable. I warn any educated shopper to stay away from this poor service and negative enviroment. My appologies to the staff for not being a 22 year old girl with daddies money some of us work for a living and you obviously dont want my kind in your store.
Pros: location
Cons: staff and price
02/18/2006 Posted by lorifry2000
Being a glasses wearer for 20+ years, this is the first place I've gone where I've actually been thrilled with my new glasses. The staff is extremely helpful in finding the right frames and the selection is awesome. A little pricier than LensCrafters, but well worth it! I now live in Florida and will still return to IO when it's time for new glasses.
Pros: Frame selection, Helpful staff
Cons: on-street parking
01/20/2006 Posted by jw6771
Awsome frames and service!!! Would not think of going anywhere else for my eyeglasses or contacts!
Pros: Great frames!, Great service!, Reasonable prices!
11/09/2005 Posted by dg43201
I spent nearly $800 on glasses only to have them break in less than 6 months, it wa sclearly a stress fracture and they refuse to replace the frames. The customer service is severly lacking.
Cons: customer service, shotty product, rude employees

