Doubletree
Columbus, OH 43215
Phone: (614) 228-4600
Fax: (614) 228-0297
07/02/2007 Posted by dod_drl
Beware the room you reserve online will NOT be the one you are offered when you arrive, confirmation number or not... We reserved 4 river view suites and 1 cityside view suite online in April 2007. When we arrived in July 2007, we were told those rooms were unavailable, they had given them to others for anywhere from $400-$800 (~$200-$600 more than thier advertised price). We spoke with the front desk, the manager, Pam, attempted to contact Dale Jordan, the GM, no response from him. Bottom line, beware of this particular Doubletree, I've stayed at others with no issues, but this one is to be avoided. Classic Bait and switch tactics...
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