Columbus >Repair Shops > Dr Shoe-Worthington
72 Dillmont Dr, Columbus, OH | Directions 4323540.133820 -83.014601
Monday-Tuesday 10:00 AM - 5:30 PM, Wednesday 10:00 AM - 7:00 PM, Thursday 10:00 AM - 5:30 PM, Friday-Saturday 10:00 AM - 3:00 PM
DO NOT USE DR. SHOE TO CLEAN YOUR PURSES! – I didn't want to even give them one start but I can't publish the review without choosing a rating. PLEASE DO NOT USE THESE PEOPLE TO CLEAN YOUR PURSE!!!! My sister had both her purses cleaned there. She paid $180 total and now BOTH purses are RUINED. Her suede purse received the absolute worst treatment. When she picked it up, she looked at it immediately and knew that the purse was no longer suede. IT WAS PAINTED WITH ACRYLIC PAINT!!!! They argued with her and told her that there wasn't anything wrong with it. The second purse was ruined as well. The leather was not the same color anymore.
I am in sales and their customer service is terrible. When they ruined the suede, they should have admitted to their mistake rather than covering it up!
I am telling EVERYONE I know what they've done to my sister's purses!!!!
Review is a second hand experience and has false comments.Leather bag received no complaints,it was no arguing.I personally spoke to the customer and provided full refund.At no point was flyermba22 involved in any conversations or resolution.
Yakov Kamenetskiy, owner
Great Work – Dr Shoe (aka Yakov) does a wonderful job at repairing/replacing zippers in tall boots. We highly recommend his work & we refer our customers to him on a regular basis.
*Rose Tremmel - Equus Now!
Fixed shoe ended up with a broken heel – I took my shoes to this Dr. Shoe to have a sole replace on my boots. The guy who is always there charged me $16.95 to have that fixed. Well, the first time I wore my boots after having them fixed, the entire heel broke. I have never had this happen before and this was the first time I wore these shoes after they were worked with. I took them back to him and he blamed the shoe and offered no help.
I do not trust the integrity of the person running the shop and believe his work to be poor.
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