07/06/09

Stay away from Lee Garden

by JYuen

While visiting my son and daughter in law on the July 4 weekend, we went to Lee Garden on July 3 for dinner. There were only two tables of customers while we arrived at around 7 PM.

We ordered 6 dishes for 4 of us to share. One of the dishes we ordered was Emerald Shrimp. The shrimp was bad and spoiled. We immediately told the owner/manager about our concern. After trying to cover-up and save his face unsuccessfully, the owner/manager agreed to cancel that dish from our order. Anyway, we thought we still have enough food for us to share.

When we got our check, the waiter pointed out to me that they have already taken the shrimp dish out and only charged us for the remaining 5 dishes. I glanced through the check and noticed the sum on the check didn't look right to me. I took my time and even asked my son to add it up for me. At this time the waiter returned and told me the owner had instructed him to charge 4 dollars to my bill to cover the cancelled spoiled shrimp dish (Not mentioned on the bill anywhere). After questioning, the owner finally took the additional charge out.

If I had not checked the math on my bill, the restaurant owner could have probably gotten away with their dishonesty.

I don't recommend their food to anyone especially how they treat their customer. Do your math carefully if you happen to eat there!

• Cons: The owner was dishonest

05/09/09

Horrible Service

by MissKitty

Well my companion is now sick after requesting items that had no seafood or mushrooms in it.

I’ve enjoyed Dim Sum in many places and towns as had my companion.

She is in a wheelchair. We arrive and are immediately seated at a booth. She only has one leg. She actually was quite okay with the booth but there wasn’t a choice offered. So I was disappointed there and further upset by the growing hostile reaction to us as the meal went on.

The the dim sum carts start coming around and I sit there and try to explain what we need. We make it clear that any kind of seafood or mushrooms will make her sick. Or at least we think we have. She picks the chicken dumplings and the sesame buns. The chicken is undercooked. We send it back and say we don’t want another after being grossed out. They still come out with replacements which we refused.

They bring us a pork dumpling that we requested to only have pork in it. But instead it has pork, peanuts and shrimp. I eat them because I don’t have any issues with it. I order the scallop and corn dumpling. It never comes. There’s 2 other carts but they never stop. I’m fed up but my companion has ordered Garlic Chicken from the regular menu again covering the no seafood or fish sauce stance. She asks for Fried Rice. Gets steamed. We send that back and get the fried. The Fried rice is awful. It tastes funny. So does the chicken. There’s a distinct fish flavor in the food.

We call a manager over. Explain that we are very unhappy and go through the litany of issues. He tells us that shrimp is not seafood. BUH? Oh come on! Then he tells us that we are not to come back and waste his food. I promise him we won’t.

We weren’t even nasty or rude. Just unhappy with the service and the food. I’ve been to this place a few times and it’s always leaned to the weak side but never this bad.

We visited a nearby shop and apparently there are more complaints about this place but I guess people just aren't being vocal about it.

Please write reviews... it really helps the public!

• Pros: If you like fish- this is the place
• Cons: If you are allergic to anything this place will make you ill

07/10/07

Highly Recommended

by snowmaiden313

Lee Garden does have a large menu of options, and though I stick to only a few things, everyone I've brought there has loved their dishes. The waiters know my face, and know what I want, and treats me and my guests with exceptional hospitality. The prices are good, the decor is interesting, and, they're open until 1:30 on weekends!!! I mean, where else can you sit down to linen tables at that hour? Let alone get great food. The clientele do give away that the food is authentic to taste. They also make your food to taste, if you want it spicier, crispier, milder, they will always cater to your needs.

I recommend this restaurant because they take care of repeat customers and take care in their food and appearance. I always know I'm going to have a good dining experience when I choose Lee Garden.

• Pros: Hours, food, service