Excellent service! I have been working with Mitsy for new MDX, she is very friendly and knowledgeable about the vehicle, and communication with her was great. I highly recommend this dealership. Always check with Lindsay before you purchase Acura in the Columbus area.

Heart

Doesn't Recommend

consumer41

Joined 2 years ago

November 03, 2011

Bad car buying experince. I purchased a used vehicle from this dealer and it had a light on they agreed to fix it. Then when I brought it back to them for the work they kept it for 2 days and gave it back with the same problem and a half of a tank of gas missing and said if it does not stop bring it back.It did not stop so I set up an appoitment on a monday morning for service and told the service writer that I would drop it off on sunday night in the night drop, I did. The next day monday I got a call asking what it was there for I explained it to the caller and it also said on my paperwork I filled out he assured me he would check into it and get it done. I called on tuesday to check the progress and was told they knew nothing about it and had not even started on it.Tuesday night when we got the right people involved, they started looking at it and it took untill thursday afternoon to decide they couldnt figure it out (that is 4 days total to diagnois somthing the couldnt figure out) so they sent it out to be fixed. I brought my car to a dealer for repair I expected it to be fixed at a dealer but insted they sent it to cottman transmission who then proceded to put in used "remanfactuered"parts to make the repair per Lindsay! Then to top it all off they gave my car back to me on empty for the second time after running out two half tanks of fuel between both visits I had to make. Then they lost my down payment check and acted as if it was my fault and said that I had to replace that check at the full amount and if I wanted to I could submit any cancleation fees for them to consider reimbursing me.I have never had a place drop the ball this much on a problem and it is the last time they will for me and you should save you self the hassel!!

Heart

Recommends

OH guest

Joined 3 years ago

November 30, 2010

A+ Dealership. Lindsay Acura as always has wonderful customer service!

Heart

Recommends

Buckeyed girlie

Joined 3 years ago

November 23, 2010

Keep up the great job. The service here is better, more efficient and more enjoyable then the service I receive at any other dealer. You guys do a great job, keep it up.

Heart

Recommends

Cherlyn

Joined 3 years ago

November 09, 2010

Top Notch Service. My experience has been great as usual. The service here is top notch.

Heart

Recommends

Simply Divine

Joined 3 years ago

October 25, 2010

Always good. Everyone is very friendly and efficient at Lindsay Acura.