Midwest Sports
Columbus, OH 43229
Phone: (614) 841-7608
User Reviews for Midwest Sports
11/11/2007 Posted by leahgroce
Midwest Sports is a rare gem. They recently exceeded my expectations with their amazing customer service and top-notch photography skills. Specifically, my daughter had her picture taken with her soccer club however, she looked like she was grimacing in the picures I ordered. An immediate retake was offered, the new photos turned out great and I received the reprints incredibly fast. Two things really blew me away. First, Midwest Sports remembered that I had mentioned in passing on the phone that my husband was a coach for my daughter's team and unfortunately he had missed the day pictures were taken. I didn't attend the retake and it was a wonderful surprise when I received the photos -- Midwest Sports had taken and sent a beautiful photo of my husband and daughter together, both in their soccer uniforms. Second, not only did I receive a new individual picture, but Midwest Sports had actually taken the time to insert my daughter's new photo into the individual picture section of the team collage and had sent this new creation as well. Clearly above and beyond customer service. This is the first time I've left a review online for anything, but Midwest Sports deserved my efforts. Five stars!
11/01/2007 Posted by milady111
After reading the other review, I felt inclined to write a view of my own. I have had the exact opposite experience with Midwest Sports. My photo packages have always been complete and when other parents on teams we have been on have had problems, they seem to have rectified the situation quickly and have added free pictures at times to compensate. I would suggest to anyone having a problem that they should call again. They have been the photographers for my children's various sports for several years now, and we've really enjoyed the work.
Pros: quality, cost, turnaround time
Cons: NONE :)
