Horrendous & Appalling Service direct from owner!!!! Don't bring groups here!.
My mother and our family frequented and brought people to this restaurant for years - but we will never return. Last weekend my sister was getting married and my mother thought it would be nice to have a luncheon for the ladies here. She made reservations to hold the back room and lunch for over 20 people. They called her back and confirmed our reservation prior to the date.
When we got there - they lost our reservation and no apologies were made. They said our large group would have to walk through the cafeteria style line and individually order their meals. They were completely unwilling to accomodate us. When we questioned why - the owner stood up and made a speech for the whole restaurant to hear about how he has been the owner for 25 years and told us to "LEAVE! GET OUT RIGHT NOW!" - completely irrational, unreasonable, and unsubstantiated.
I was shocked and speechless! We had guests arriving from out of town for this special occasion and that is how we were treated trying to patronize their business?!?!? We left and went next door to THE WORTHINGTON INN - and were treated wonderfully!!! Their food was much better and the service was top notch!!! Plus it was much prettier inside. We were so glad that Le Chatelaine was so bad - otherwise we would not have had the pleasure of enjoying leaving!
portions?. Nice atmosphere, especially when you can sit outside. Some of the older people seem overworked or tired. Great food usually, but some things are served in very small portions. I once had an older lady scold a new worker in front of me, telling her she was giving me to much stew. She then proceeded to reach across and ladle some of the stew back out.
Wow. The best part of dining here is the value. For two people, we ordered 2 appetizers, two entrees, two desserts, a salad and two glasses of wine. The total bill was around 70 including the tip. I recommend the cheese plate, but the portion is small. I also had the oven roasted chicken which was amazing. However, the included side dish was not. I don't even know what it was. Don't leave without trying the chocolate mousse. Seriously. Don't.
Great French cafe and place to hold an event. I used to live in Columbus and always make a trip to La Chatelaine everytime I am back. The pastries and breads are just delicious, and lunch and dinner are great as well. Lunch is a little more casual, served "cafeteria style" as the other reviewer noted. For lunch the croque monsier, ceasar salad, french onion soup are good, but I've never had anything I didn't like. Dinner is served seated and a pricier but within reason. They have a larger selection including vegetarian options, and everything I've had has been great. I had my wedding rehearsal dinner here in a private room - the food, price, location, and service were ideal.
Délicieux!. I'm from the loiret region in france and this food brings back memories of home. The pastries are authentic and excellent, the bread - perfect. The ham sandwich takes on a whole new meaning on a baguette with herbed butter. My favorite is the croque-madam; a fancy way of saying grilled cheese sandwich (croque-monsieur is cheese and ham). Tomato and basil soup - yum. The atmosphere's a little corny but I'm willing to overlook it due to the food.
Oui, this French cafe has light dishes, tasty bread and sinful sweets..
In case you weren't sure what type of cuisine you're about to eat, the staff is required to wear those corny French baker's hats and shout "bonjour" at everyone who walks in the door. Service is cafeteria style, which is a pain but gives you a chance to look at all of the food before you order. This is a pleasant breakfast and lunch stop, especially if weather allows for dining on the patio.
The wood-fired ovens at La Chatelaine turn out some of the finest European-style bread in the city. There's a reliable selection of light items such as potato and tuna salads, grilled croque monsieur and madame sandwiches, quiche and a so-so version of French onion soup. The big draw is the bread and the pastries offered here. The over-sized coconut macaroons are incredible.
You have to try thr fresh bread!. La Chatelaine is one of the few place in Columbus that you can find fresh baked european style bread (hard crunchy crusts) it is the BEST! They also carry very good pastries and the quiche is excellent. I admit I was a bit confused on my first visit because of the cafeteria style manner in which you select your food. I ended up getting way to much food, because I wasn't sure if it was a la carte or if the items being offered by the servers were a part of the meal???
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