Rigsby's Cuisine Volatile
Columbus, OH 43215
Phone: (614) 461-7888
- Price:
- $$$$
- Hours:
- Mon-Thu 11am-3pm, 5:30pm-10pm, Fri-Sat 11am-3pm, 5:30pm-11pm
Editorial Review for Rigsby's Cuisine Volatile – by Terry Ward Libby
The Scene
Dress up for Rigsby's or you'll feel out of place. The décor is classy and clever, gallery-like and very chic by Columbus standards. Have your before-dinner martini at the cocktail bar. Live piano and jazz are performed in the dining room Wednesday through Friday.
The Food
Those who try the classic bouillabaisse will quickly realize why the chef's talents are world class; it's loaded with lobster and shellfish swimming in a rich broth laced with sweet Pernod. Though the menu changes regularly, favorite items such as this and the penne arrabiata are staples. Gnocchi is another standout, with sauces that change seasonally; in summertime, it's a golden tomato coulis with licorice basil pesto. Save room for the famous vacherin glace, a mound of tender meringue stuffed with layers of ice cream and doused with fresh raspberry sauce.
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User Reviews for Rigsby's Cuisine Volatile
03/07/2008 Posted by dborton
How can a restaurant that claims to be one of Columbus' finest treat their patrons like dirt? I am another one of the many of people that went to that special goodbye luncheon, only to have racked up a $26 bill for a burnt hamburger. I vow to NEVER set foot in this place again. Being charged ONCE for our meals was bad enough ( it took forever for our food to arrive, so therefore I had no choice but to try and eat my burnt sandwich. No one had time to wait for me to re-order!) Ok people, it has been since January 17th, when they double charged our cards! On the 25th of February, I sent in the credit card error report, complete with my credit card number (AGAIN) and it has been almost two weeks and still NO REFUND~! What is the deal? I have made lots of phone calls, spoken to the accountant, the owner, the bartender, and yet NO ONE has cared enough to really respond to us. We are talking hundreds of dollars here. If you are smart, you won't even go there, but if you do, PAY CASH>>>> that way you won't be screwed out of your $ like the rest of us. The days of good customer service used to outnumber the bad, not in this place. Read all these reviews, we aren't the only disgruntled patrons of this supposed FINE dining establishment. Go across the street to MAC'S, it's worth your time and money. I haven't EVER had bad service or food there! I wish I could say the same thing for Risgby's. I have eaten at many of the Cameron Mitchell Restaurants here in Columbus, so I know good food, good service and value for my money. I really feel that they should better treat the ones who had no control over this issue.... I hope if you are visiting our fine city, that you will have a better experience than we did.
Pros: can't think of any
Cons: being charged TWICE for a meal, and not refunded
03/07/2008 Posted by athompso
on the 15th of january a group of my co-workers and i went to rigsby's for lunch. on the 17th my co-workers had discovered that we had all been charged twice, due to rigsby's credit card machine "going down". my charge was $7.56, (by far the smallest bill at the table) the others were in excess of $20.00. i started calling the resteraunt and spoke with the accountant "we are working on it " was all i got through several phone calls. then i was able to get in touch with the owner, (after more than 10 days of being told someone would call me back). when i spoke with tassi rigsby she said it was being taken care of. after 30 days of waiting for the $7.56 charge to be removed i called back and spoke with the owner again and she proceeded to tell me that they needed more info off of our credit cards faxed to them in order to go through thier records and find the charges. they couldn't have called to tell us any of this?... because they certainly had our phone numbers. at on point tassi said she would contact one of us within the hour and that never happened. never through any of these conversations with the owner or the accountant was an apology made or the offer of eliminating the charges completely or gift cards or anything. as of the week of the 21st of feb (more than 30 days) when i recieved the credit card correction form, filled it out and sent it back. i have yet to recieve a credit to my account and it has been 39 business days. no excuses. stick to old faithfull across the street "MAC'S" better service better food and i never have to worry about the charges.
Cons: poor customer service even from the owner
Schedule
| 07/09/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/10/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/11/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/16/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/17/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/18/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/23/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/24/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/25/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm | ||
| 07/30/2008 | Richard Lopez Jazz Pianist | |
| 7:30 pm |
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