Columbus >Haiku Restaurant
Disgusted - Won't be back.
Being a lover of sushi, I was looking forward to trying out this restaurant. I had an 8 o'clock reservation for a party of three to celebrate a coworker's new job. When we arrived, the hostess claimed they mistakenly had us listed for a party of two, and that we would need to wait for 20 minutes before being seated. Surprised, since there were at least two empty tables inside and eight empty patio tables, we were relegated to the bar. Couldn't help noticing that that during our wait, tables were being cleared and new patrons being seated, some that arrived well after we did. After a half hour of waiting, one of my friends went to the front to ask how much longer for the wait. She was told that there were two parties of two that had priority before us. Interesting, since those parties of two arrived after we did.
I've lived in the Columbus area my whole life, and I consider this to be a pretty open-minded town. It wasn't hard to notice that there were only two other African Americans in the restaurant, both seated with white patrons. In my mind I was giving the restaurant every benefit of the doubt and refused to jump to conclusions. I've never had issues at any other restaurant in Columbus regarding my complexion, and this surely couldn't be the case tonight. My optimism soon diminished, and the final straw came after 45 minutes of patiently waiting when a party of six was seated after only a five-minute wait at the bar.
Frustrated and hungry, we left the restaurant. On the way out, my friend commented to the hostess about the poor service and how we weren't given patio options, yet "certain" patrons were given priority over us time after time. The hostess then ran after us in the parking lot to issue an empty apology and to let us know they had a table ready. Really? We had to bring up the apparent issue of race in order to be seated? I would've thought the reservation and our willingness to spend money there would've been enough. Thankfully we were able to walk into another restaurant in the downtown area and be seated after 15 minutes with no litmus test to pass beforehand.
Great sushi / sorry service.
It's been at least a half dozen or more years since I've been to Haiku, and the sushi is still top notch. I selected Haiku as a place to dine with a date over other highly recommended sushi establishments in town, mainly for the ambiance. It is still a trendy looking establishment, though certain parts of the interior of the restaurant could use some freshening up and remodeling. The patio is highly recommended, even though it is large (almost German beer garden like).
We showed on a Wednesday night between 7:30 and 8 p.m. My only complaint was the awful service, which seems commonplace anymore in Columbus. (too many restaurants, not enough qualified or experienced staff available?) The manager/maitre d' was rude and obviously put out by my sheer presence when I arrived. I may have missed it, but the host stand is not easily found. His conversation with a server about non-related work subjects appeared to be more important. The table I was brought to was not clean and a used glass had to be removed upon my arrival. I realize patio seating is more casual, but at least try to find a table that is clean please. If you're going to give the clientele attitude, you'd better back it up with near perfection, otherwise you're no better than the corner greasy spoon diner. The server was nice, but seemed stressed out and non-existent. Service was slow, though she did try to pause and answer questions and make recommendations.
I may go back sometime, but with the many other recommended sushi establishments in town, it may be a while before I return.
we love it!. absolutly love haiku. want an appetizer? try the lettuce wraps and don't forget the edamamae....never really crowded whenever I go there, but they do accept reservations. they have a website if you want to check out the menu before hand
A real treat!. I love the decor, and the food is always phenomenal. My favorite is the Crunching Buckeye roll, a signature of the restaurant. I have never had a substandard meal here, and I would recommend it for any occasion: first date, birthday, anniversary, or just a low-key get-together. The ambiance is calm and perfect for conversation.
the place to celebrate. must try the crunching buckeye roll and fried tao tofu. they are seriously trendy. but dont be put off because your food will be fabulous! it's both casual and formal.
Good sushi. Great sake menu. Service average, at best.. This was my first major sushi experience in Columbus since moving from California. The quality of the fish was better than I expected being land-locked. Our server was either too cool to be there and too busy posing for the attractive clientele. Drinks came very slow so maybe the bartender was slow. Crowded could not be an excuse because it was 9:30 - too late for most to have dinner and just before the party scene. They also had NO desserts according to the waiter. He said the "Ice cream wasn't delivered today". It's ice cream, it won't go bad if you order too much. Everyone try green tea ice cream, just don't bank on it here.
haiku is yummy!. great ambiance, paper and pencils at every table so that you can compose haikus over drinks, so that ges interesting. outdoor seating area is unique and well-landscaped. attended a 25-guest party and it went off without a hitch! "group dinner" was very affordable with the combo platters. sometimes service can be spotty.
Very Fresh!. We have been to lots of fine sushi restaurants in Chicago and NY and the sushi here is on par with the best. During our 6 or 7 trips to Haiku, we have found the maki to be generous, creative, and super fresh. Good soups too. I love the art on the walls and the artsy look and feel of the place. We have never had to wait for a table, but I have seen some insane lines on our way out.
1st Hiku experience. I will recommend the Hiku to friends for their Sushi. I enjoy Sushi a few times a week and finally went to Hiku for an early dinner. Hiku Sushi was very enjoyable and fresh which is key to great Sushi. The staff were professional and knowlegable about the Sushi and other food on the menu.(as they should be) I think people are giving Hiku a bad rap b/c of location and setting, I've heard it is to high scale for a Sushi place but I think it is average and not intimidating. I would however not reccommend the grilled scallops on the small plate area of the menu, way over priced for 4 peices of scallops. Overall, I will return to Hiku to enjoy their SUSHI !
Wanna Sushi?. It was very romantic...for 2 or a group...u will love it...
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