Hyatt Regency Columbus

Find a Motel 6 - Much better than this Hyatt!. We stayed 6 days/5 nights for a conference. This hotel is NOT handicapped friendly, especially the public bathrooms. There were 4 of us registered to a room and it was equipped for only 2. Had to call to get more towels, glasses, coffee, coffee cups, etc. It took more than 2 hours and another call to finally get them. Maid service never picked up used water glasses and IF they gave us more, it was only 2. Did not replenish the coffee or cups. There's no microwave and no ventilation in the bathroom. They charge $10/day to use the internet and $23/day for parking. It was a long week for $150/day.…

Not what I was expecting for what we paid. We stayed there this weekend we were expecting better service. So we get a great room then we run into some problems with the clealiness of the room and especially the beds. They weren't so clean and some other issues I rather not embaass them any more.

They compensated by changing us to another room, which felt soooo much more cleaner just by walking in, giving us fresh linens, and other things. I mean customer service was great depending on who you spoke with. Dry cleaning was slow we lost reservations because it didn't get there on time which was the 2nd time we lost reservations because of all the shuffling they had us doing. I was just dissapointed because we were expecting a relaxating weekend and it was only that for a few hours.

The breakfast in the restaurant on the 2nd floor was really good and the bed in the 2nd room they gave us was really comfy too, I just suggest they be more cleaner.…

Comfy beds. We were there on our wedding night and everything was wonderful! The staff is very friendly and welcoming as well. The plush king-size bed is to die for, but the bathroom was teeny tiny. It's not very quiet since there are restaurants and bars in the hotel... more for fun, less for relaxation. Expect $100+ for a room as well.…