1897 Northwest Blvd, Columbus, OH | Map it
(614) 488-8623 | View Website
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Quality Service and Response. These guys were great. I pulled in to have my brakes looked at before I went out of town for a family emergency. They quickly made the repairs and I was on my way and it was less than what the original estimate was. What a relief. Thanks so much, you guys really saved the day.…
HUGE Markups, HUGE ripoff!.
Beware - this place greatly, greatly marks up prices for parts! They get their parts from NAPA (who probably gives them a discount and delivers to them for free) so it's easy to see their markups.
I wish I knew this ahead of time because I would have never gone here.
I needed a fuel pump replaced. They got the part from NAPA which cost $314.00 (part #FG0324) and they charged me $546.15 for just the part. Also they put in a new fuel filter which cost $7.99 (part #23481) and they charged me $19.10. You may think this included the labor also which would have made some sense, but it didn't because labor was an additional $257.15. So all in with their 'shop charges' and $82.95 to 'analyze' the problem which consisted of turning the key and immediately realizing the fuel pump was bad, plus tax, etc.. the total to replace my fuel pump was over $950. I have since called a couple other reputable places in town and nobody has been close to this amount with the highest being right around $650 for the exact same services.
I did give this place 1 star (instead of 0) because they did finish my car quickly and it seems to work fine. I just want everyone to know what they are getting ahead of time and wish someone would have posted this for me to read before I went to this place. This place may be fine it you just need something minor fixed that doesn't require new parts, but I would not recommend this place otherwise.…
I'll never go anywhere else. Ever since my brakes went out on my car (over a decade ago) I've used this shop for all my repair needs. They personally take the time to know each customer and go out of their way to explain each detail in what maintenance they've performed on my car. As a single woman I've never felt taken advantage and I like supporting a family run business. You are truly treated like a person and not just another oil change. They are fast and friendly and I highly recommend.…
Highly Recommend. I just had my car worked on today and this was the second time I took my vehicle there. They were able to get the needed repairs done quickly. They aren't expensive for the work done but they are slightly more than other places. However, I would say for the work they do and the time they get it done, it's a bargain. I can breathe a sigh of relief knowing I have found a reliable shop that I can trust.…
