Capital City Appliance Svc

22 reviews

(614) 308-9028

2830 Fisher Rd Ste D
Columbus, OH 43204 39.9732 -83.0762

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Neighborhoods: Northwest Columbus, Marble Cliff Crossing

Last updated 4.01.09

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Excellent Service Experience

I was concerned after reading the other reviews. My experience was very positive. It was easy to schedule an appointment, I was called the evening before to confirm a time period. Mike, the repair technician, was able to locate the problem with my Kitchenaid dishwasher and had the part on his truck to do the repair.I would definitely recommend them.

Pros: Courteous, experienced staff

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10/22/09

Never Again!

by map875

Capital Appliance were extremely slow to do the repairs on my washer, it took 9 days from the 1st appt. when they came to evaluate the problem. Customer service was terrible, very unwilling to help speed up the process of getting the repairs done, not to mention they are very overpriced. I would never recommend this company to anyone! Trust me, keep looking! I don't even know how they stay in business!

Pros: None
Cons: Terrible customer service

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07/22/09

Mean Spirited

by ReviewYou

This company fixed my dishwasher on the 3rd attempt. They left the house twice claiming that it was repaired and it did not work for a single cycle. After every incident I was treated rudely by customer service and John the service manager. John has a high opinion of himself and a low opinion of anybody that isn't happy. Beware!