Columbus >Automotive Sales & Services > C & M Towing & Auto Repair
432 E 18TH Ave, Columbus, OH | Directions 4320140.002297 -82.996618
EMERGENCY 24 HOUR TOWING SERVICE
Neighborhoods: University District, Indianola Terrace
Maniac Tow Truck Driver nearly ran me off the road. Skinhead driver of C&M Towing Longbed speeding 45 miles per hour in 35 mile zone, in left lane while pushing within 12" of the bumper of a middle aged lady doing the correct speed in a nice USB in front of him. I was on his right and he pulled into my lane without enough room for his long truck, so I nearly hit a telephone pole swerving out of his way. He's clearly a testosterone driven woman hater. I am reporting this to the police. His licence plate is OHIO PHL 2939! Stay out of his way or die!
I recently had my Chevy Cruze towed by your company. I had a parking pass in the dash, was parked accordingly, but was towed anyways. Upon speaking to a man who claimed to be the manager, a man named "JR", I was told that the price of the pick up would be 115 dollars. He told me he would have the car ready for me, and hung up on me immediately after this. Upon getting to the lot, I was greeted by JR who was screaming profanities, slamming doors, and walking around angrily. After speaking with him we find out that he has not gotten my car out as he promised and mentioned the final price is now 135 dollars. When explaining he quoted me at a different price he said "if you want the car, it's going to be 135 dollars."
The horrendous service I received by your company has lead me to follow up with the Better Business Bureau and has got me looking into my legal options when it comes to fighting the towing of my vehicle and the service I received from one "JR". I had hoped we would have been able to settle this matter in the store, but JR had assured that no progress or helpful information was to be had. The treatment me and my fiancée received was literally some of the worst customer service I've ever had.
I've known and done business for years with this company. The owner and workers are profesional. If you have your vehicle towed it was because you were in a tow zone and the Columbus Police Department asked them to tow it. You were'nt supossed to park there & deserved to be towed. Their prices are reasonable compaired to some companies. Out of 1-100 I give them a 110%.
Best Service Ever – In the early afternoon on 3/11/2012 I ran into a lady that ran a red light and my car was not driveable, so I called C M Towing and within minutes it seemed they had a truck there with me. I was worried about everything and the driver made me feel so comfortable about the situation that at least one worry was gone. The driver was even nice to the other guy involved, his front bumper was into his wheel and was unable to turn either direction and the tow truck driver asked if I mined if he helped him real quick and I was delighted to abliege and he didnt even charge the guy. I was very pleased with the service provided by the company and would call them again for sure.
Do NOT use this company EVER – ZERO stars. DO NOT EVER USE this company, especially at night, in a lightning storm, with a screaming baby. Oh, and you better have cash. It doesn't matter that they supposedly accept Mastercard and Visa, when it comes right down to payment, if you don't have cash, they won't unload your vehicle. And.... they won't have change either, so make sure you have more than the bill. And.... make sure you have more than twice the amount they quoted you, because they'll swear they quoted you something different and that you heard wrong. NEVER EVER EVER USE THIS COMPANY. NEVER!!!!
HORRIBLE! – The workers and owner of C & M towing follow no moral or ethical approach to running a business. They look to make a quick buck by illegally towing innocent people, mostly college students, knowing they will not take them to court. Unfortunately my car was towed illegally by C & M towing, giving some false statement as to why they towed it. I have plenty of evidence to take them to Small Claims and WIN, but unfortunately I'm graduating and moving out of state within a month. Small Claims can't guarantee your case to be scheduled in a specific time frame, and both the court and defendant can continue the case if they wanted. I just have to bite the bullet on this one even with the half price they gave me to get my car out because they knew they were wrong and would lose in court.
The customer service and OWNER especially are VERY unprofessional and this company should be shut down.
They WILL abuse your car when towing it.
Do not trust them, do not do business with them.
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