10/28/09
Will take my business elsewhere
by Amber72 at Citysearch
Outside of the extremely high prices this music shop is filled with rude and unhelpful staff. My daughter is having some issues playing her trumpet this year. Her band director suggested we try a different size mouth piece. We stopped in to find out our options and the staffs simply suggested we switch her to a different instrument. Her heart belongs to the trumpet after 5 years of band. She is not willing to just give up because Sweetman told her to. They we just not helpful at all!! How is selling me a new instrument my only option? Did I mention they are rude? Please think twice before offering these people your business. We did purchase here starter instrument here. Very over priced.
- Pros: Provide service through the school band
- Cons: extremly expensive
07/30/08
Unbelievable
by Spiderman5 at Citysearch
I have purchased a violin with this company and had 2 more instruments which I have been renting. I have always paid consistently and on time. I am close to pay off on both insrtruments and called regarding a repair for one and to get the pay off balance and to change the other instrument to a trumpet- all legal within the contracts. I pay a service fee every month- they would not come to fix the trombone when in the past they have offered to come to the house- my son has marching band- they only come during the school year to schools- they told me I was paying for a used instrument when buying the trombone and would have to pay an another hundred dollars for a new one at the end of the contract- what is the point of the contract- equity goes toward a new instrument I thought- I guess contracts are always up for change- How rude can a company be?
- Pros: I was hopeful but have nothing good to say
- Cons: RUDE, change contract close to pay off, customer definitely not important
05/27/08
Missed 1 payment!
by charlesav at Citysearch
I missed one payment on this payment plan and they turned me into a credit bureau! Nasty one at that....I do not think this company is unique or in the best interest of anyone....
- Pros: non
- Cons: many
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