I've been a patent since 2000; the waiting room has been redecorated three times since I have been going there. They have a toy chest for the kids, magazines and a piped in video feed with heath care tips. Yes the phem company reps are in and out all day. Try to find a practice that the reps don’t go to, if you do you ought to wonder why. I have been given samples to tide me over till I could get a script filled more then once. I have been late to appointments and have missed some over the years, they do have a charge for missing appointments, but I never have been charged. When I show up late they will fit me in. If you want to get cheered up go to Kings Island if you want a good doctor come to Park Place!