Dublin >Car Washes > A Touch Of Class Carwash Inc
4500 Dale Dr, Dublin, OH | Directions 4301740.102292 -83.110008
No One Does It Better – Never met such a wonderfull staff. They care about each and every one that comes through there door, dignity and respect, and atop of everything else. The service was amazing. I knew for sure when people came up to me as complimented me on my cars looks and asked me how I got it looking so sharp. I would Highly recomend putting the care of your car / truck into the hands of the company, they really do have a touch of class.
Do Not Care About Customers. – Well No Option to give a "Zero" here....They should have a zero. 3 week old car, went through the car wash and damaged wheel on car. So instead of replacing wheel they set me up with some Guy to repair wheel...Well apprently he is too busy to get my car done or call me back, so now i have a 4 week old car with a very badly scratched wheel on it looking like crap..Call in to talk with the person i have been dealing with, and always get can you call back she is busy. When i do get ahold of this person, it is usually nothing but excuses, and place blame on me about my schedule.....This is ridiculous...will not go back ever, and would not recommend...becuase if your car gets damaged good luck getting it fixed.
Friendly and Fine Service – I have been using Touch of Class for about a year now. The crew is friendly and the work is above average. I have found their work to be fast and their prices reasonable. Having lived in Columbus this is the first car wash that has any inspired any loyalty from me.
Car damaged and no resolution offered – I only chose 1 star because the system would not allow me to select 0. The exterior of my car was damaged, large scratches and chipped paint, when I dropped it off for an interior detail. Touch of Glass basically denied it was their fault and advised me that they were not liable for anything that may have happened in the lot while the car was under their care. I dropped my car off earlier in the morning and turned my keys into the detailer, who failed to provide me a copy of a waiver of liability form that I was supposed to sign. I would not have left my car with a business that did not assume liability for my vehicle while in their care. They offered my no assistance with a resolution, despite spending 2 hours discussing the incident and writing a police report. In fact, I was still charged fully for my detail service, which was frankly sub par at best. I would never recommend using this establishment.
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