Premier Salon Concept
Dublin, OH 43017-3202
Phone: (614) 760-9090
User Reviews for Premier Salon Concept
08/10/2006 Posted by gsroadking
This is a well kept secret!! From the moment I entered the salon I have loved it. The atmosphere is fun and family oriented. The staff was talkative, very friendly and concerned about the best for my hair. If any of the stylists go over on time, which rarely occurs, a complimentary hand and arm massage is offered. The owner really goes out of her way to make sure everything goes smoothly and that everyone is satisfied. If there is a problem All you have to do is call !!!I have been going to Premier for 10 years and the salon has grown with the times. They really are "local stylists with world class abilities". Anyone wanting great hair should see the staff at Premier Salon Concept. Where they care about more than just your hair.
Pros: great customer service / very clean
07/24/2006 Posted by paganini15
This place is very unprofessional and unorganized. I was a brand new customer coming to get a haircut. I called twice to get directions and both people I spoke with had NO CLUE how to get to the salon. Keep in mind that I only live 4 miles away. After getting off an exit that the receptionist told me (it was the WRONG one), I called the salon directly to give me directions from where I was. Once I spoke to them on the phone, my appointment was at 6:30pm, and I was running a bit late, they told me that they didn't have time to fit me in, eventhough I had made an appointment. Their reasoning was that they "had something to go to at 7:00pm." So, they canceled my appointment. Even if I had made it there on time at 6:30pm, there was a fairly good chance they would've rushed through the haircut in order to make it to their 7pm plans. Clearly this is an unprofessional establishment, and I would not recommend that kind of service to anyone.
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