Asian Noodles House & Grill

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chris1961

Joined 8 years ago

The food is great. Authentic dishes and great soups, however, the service is terrible. Their "system" relies on 2 or 3 people sorting through the receipts to get the orders right. What happens is that one person does or doesnt do something with the order, and it makes the process grind down and orders go out wrong or incomplete. And they dont take the time to look ahead. Today, I ordered my meal plus an egg roll. well when my main dish was ready, they then realized I had an egg roll, so my meal just sat on the counter getting cold as they made the egg roll. I waited a full 15 minutes on my simple carry out order, and saw numerous people served their meal that ordered after me.