SATISFIED!. As a regular client, I was offended personally by what I read on the review directed towards Danielle! She shared this with me while I was in the salon today and I felt the need to express my experiences and opinion. Danielle has done body wraps on me regularly and I have not had anything other than a pleasant time with good results. She has helped me reach my goals before my wedding day!! Opinions are one thing but personal stabs and accusations are another! The person who wrote these aweful things and made it personal should be ashamed of themself. If you are reading this Danielle, I want you to know that you do a great job and not to let one out of hundreds make you feel any different!
the pevious review is exagerated.
1) Groupon made a noteable mistake in providing a mini massage w/body wrap as it is IMPOSSIBLE to provide while entire body is wrapped.
2) Saturday afternoon is EXTREMELY busy with a full schedule and clients have the option of an MP3 player with earphones to suppress any background noise.
3) The salon has countless clients who are deserving of applause and positive attention for their on-going results of continuing inch-loss from body wrap treatments provided by Danielle.
4) All reviews, good or bad, are equally important and addressed properly and professionally!
5) Client follow-up is part of the Salons customer service processes. The good out-weigh the bad at Open Door. It is very unfortunate that stats show a dissatisfied client is more likely to write a review on-line than a satisfied one.
6) The previous review stated that "other peoples reviews said the same" .....DISAGREE!....all reviews did not say the same.
7) with everything said, "Do not go there" is harsh.
DO NOT go there!!!!.
I would strongly not recommend anyone to go there. I was looking forward to a relaxing afternoon but came really disappointed and upset!. I went for a body wrap, It was a treat and the experience was terribble. I think the person was called Dannielle. There were 3 add on that came with the body wrap . I got he foot mask and facial, but didnt get the massage! Which i was looking forward to the most. I cam e home and looked at other peoples review on the salon and they said the same. The room I was in I could here everyones conversation so I wasnt able to relax.
I'm training at the moment so I know all my measurements of my body, I was told I lost 5 inches but when I re-measured myself I was the same, and I did everything I was suppose to in the leaflet.
Apparently Danielle had !0 years of experience but I didnt see any certificate on the wall to show that.
This placee was suppose to be a spa it didn't even have water in the buliding. I saw and heard one of the assisant interupting and asking daniellle if she had some water in her car to pass it onto the customer. How can we trust this place!!!!
Very upset, that I felt like I was mugged and felt like crying. was really looking forward to this.
Brittany is an awesome manicurist!. Brittany's gel spa mani and pedi make you feel pampered and relaxed! I'll never go to another one.
Mostly great except for a weak link. My husband bought me a gift certificat there.. so i had plenty of services with i think all the girls... so this review is on everyone. First i had my hair done with Kaylah, and she really rocked it. i mean cut, color 2 thumps up i wld go back for her alone. and then gel nails with brittany, excellent very sweet girl, and loved my nails My massage was sooo relaxing i loved it i think her name was nancy? idk but she was really nice did hotrocks on my back for free, then pedicure and bodywrap..idk her name she had a short funky blond cut, neway, i had to pay someone else to fix her pedicure, and she threw mud on me and on the wall and the floor it was gross def the weak link ..my review would have been perfect apart form her. but 3 out of for isnt bad. so give them a try
Go Get a Massage!!!!. treated myself yesterday to a massage before a long day and night, now i need another. My massage rocked!!!!!! can,t stop thinkin about it! I don't think a 5 star rating is enough, should be much higher!!!!! I would normally not write reviews but since my experience is still running through my head I thought the rest of you would like to know. back to football and bed. Massage was perfect!
Best Keratin Smoothing Blowout!!!! Hands Down!!. This is my 4th time trying a smoothing treatment. All ranging from $125-$400. The Blowout that I received here was so much better than the first several I tried! There really is no comparison! If you are hopping around looking for a quality smoothing blowout with superior results, try theirs! This salon is beautiful and the hair stylist who I had did a wonderful job!
OMG!!!! Happy Girl!!!!. My first body wrap today and I lost 11 inches! So HAPPY! I can see it, I can feel it, and going back for 2 more next week!! Can't wait! This is really a fat loss system. Not the old style water loss. I am so exctited I can't stand myself! (loving myself really)
Perfect for my ENTIRE family!!!!!. This Salon and Spa is a very relaxed place where I can take my husband and children or spend some time alone!!! Not stuffy, just perfect! My family has experienced everything from hair to pedicures and massage and we have been more than pleased with it all! Getting to know the staff was as easy as meeting new friends! Friendly is what they are! Our community has needed a place like this for quite some time! Easy commute, affordable, friendly, professional and very comfortable!
Would only recommend a facial with Lindsay. I had a facial done with Lindsay and it was fantastic! She was very nice, I relaxed and enjoyed myself for an whole hour. Unfortunately I found out she doesn't work there anymore and therefore will no longer be a customer especially after reading the review about the other woman's experience with facial services. I recommended the salon to a friend who sat in the lobby for 20 minutes with no one ever coming to the front desk though someone walked by and saw her. Horribly run company with an owner who has no communication skills.
I would HIGHLY recommend a facial with Britt, she is a FABULOUS Esthetician and has a substantial clientel who would agree the same.........as far as COMMUNICATION SKILLS, city search is not known as a form of communication but unfortunately studies show that reviews are sometimes put onto companies profiles as vendictive means...........the salon has THOUSANDS of clients and have new ones EVERY DAY!!!!! ( Because of a Professional and caring staff)! All Massage Therapists are Licensed!
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