Best Western Plus Canal Winchester Inn Columbus South East

Doesn't Recommend

Randy B.

Joined 1 year ago

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Doesn't Recommend

redman11

Joined 5 years ago

DO NOT STAY HERE! this hotel charged $250 to our credit card (without notifying us) because they accused us of smoking in the room. The maid (does she smoke?) said she smelled the smoke, had a assistant manager come confirm the smell, and we were then found guilty as charged. when I contacted the hotel, the GM, Artie, was very confrontational and said the evidence was destroyed after 7 days because it was nasty!?!?!? she then proceeded to inform me that we signed the check in sheet saying we would not smoke in the room (which we did not. We have 2 children, 8 & 10, that stayed with us in the room). After contacting Best Western Corporate, they said they wouldnt reverse these charges and this was an independent owner/operator and they can do as they please. I assure you we will NEVER stay at another Best Western again!

Doesn't Recommend

corporategypsy

Joined 8 years ago

Beats sleeping at the airport. A few weeks ago I had a business trip to Columbus that was forced to be extended by a day. Due to a MOPAR convention over the coming weekend, rooms were scarce for that Thursday night. I ended up at AmeriHost. The room was clean is the best thing that I can say. The complimentary breakfast was the worst that I have seen. A couple of bagels and some watered down orange juice. They charge a fee for the room safe that you have to request be removed the next morning. An adventure in computer incompetence insued when I tired to have this done. Ultimately, the head of house keeping had to show the desk attendant how to perform the rebate. It beats sleeping in the airport terminal, but not by much.