Cheesecake Boutique
Dublin, OH 43017
Phone: (614) 799-0800
User Reviews for Cheesecake Boutique
05/15/2008 Posted by cboutique
Hi again to fellow review readers - Betsy and I really try and keep up with any reviews written about our stores. To the gal who noticed our smaller sizes; We always order sizes 0-14. Our greatest problem is keeping the larger sizes in stock! It can be very frustrating, we know, to walk into a fun store and NOT see your size. Many of the companies we carry are "cut to order" and it can be impossible to re-order sizes and styles when we sell out. That's part of the reason we call customers when sizes come in, however, as we always say, when they are gone...they are gone (this also helps with keeping everyone in the Columbus area from wearing the exact same thing) To address not having private mirrors: We choose to NOT put mirrors in the fitting rooms for a few reasons. First, we take customer service very seriously and letting our sales staff see what you're wearing helps us help YOU. Not to mention how many times we have seen customers come out of the dressing room with a top on as a skirt, a dress on backwards, or trousers that are three sizes too large. Most of the time they don’t know it and if they DIDN"T come out of the fitting room, there is a great chance that our customers wouldn’t know what was wrong and NOT purchase and item...we are here to help you feel beautiful and if it means literally dressing you, then that's what we will do. To address the gossip, we were saddened after reading this. We take it very personally and have addressed this with each member of our staff here at Cheesecake. We love our clients and consider all of our customers friends. We feel terrible about this and hope to make everyone who comes into our stores comfortable and at ease. We apologize sincerely for this and hope it doesn't hinder you coming back! Please keep the feedback coming as this is the best way for us to learn and grow as a small business Thank You so very much for the feedback! Ashley Seminari & Betsy Johnston
04/10/2008 Posted by MOMWITHTEENAGERS
I stopped in this week for my first time. The clothes are reasonable and the selection is good for the consumer who is a size 10 and smaller. This isn't a shop for larger ladies so I just want to make that pretty clear as most of the clothing seemed to be ranging from 4 - 10 that I could see, although several tops/tunics were in size large. The store is a wee bit small and I found the women catty. They talked about the women that came in and out of the shop whilst I was there, so I could only image what they said of me. I didn't like the fact that there were no mirrors in the dressing rooms and that you had to come out into the shop to look at the big mirror. I hate to feel like I am on "display" by doing this. I tend to want to shop privately but will take advice if I ask for it. I felt like every eye in the place was on me when I walked out of the dressing room. I did find the staff helpful with suggesting styles and obtaining sizes. I will probably go back as they had a smart selection of merchandise, but I wish they would make some improvements to what I mentioned as that would enhance my shopping experience much more.
Pros: Unique lines not found at other stores
Cons: Lack of mirrors in private dressing rooms and having to come out to main store to view large mirror in front of everyone in store.
