Men's Wearhouse

Men's Wearhouse @ Polaris Saves the Day. I want to personally thank Dave, manager of the Polaris location, for everything he did for my son and his date for the the dance. On Thursday we came in and ordered a vest and bow-tie combo for the Valentine's Day Dance, in a tough to get color combo. When we arrived to pick up the rush order on Saturday, the home company had sent a regular tie instead of the bow tie. There were no bow-ties to be found!! The alternatives were bleak. Hopes were dashed. We were in dire straits... Needless to say, my son and his date were none too happy.

This is when Dave sprang in to action. Working the phones and all of his contacts. Somehow,someway Dave came through with a matching bow tie to save the day. Crisis averted!!!

We will be returning for his Prom tux as well as anything else we need. Dave turned us in to customers for life!!!

Thanks Dave!!!…

Horrible. This is the first and last experience we will EVER have at Men's Warehouse. My fiance is in a wedding, we went to get him measured, etc MONTHS before-hand. While he was getting measured he asked the guy to make sure that the fit was quite snug and fit properly, the guy didn't seem to take him seriously and seemed to be blowing off what he'd said. Anyway, he pays in full and we leave after being told that we would receive a phone call when the tux arrived at least a week in advance to the wedding.

Fast forward, it's the week of the wedding now. Hadn't heard anything from Men's Warehouse. My fiance finally calls them 3 days before the wedding telling them he wanted to find out about his tux because he hadn't heard anything, the guy on the phone is rude and nonchalant, asking, "OK? What do you want to know"? Obviously, he needs to try on the tux, etc, etc...

Today (Thursday), we go to try on the tux. It fits TERRIBLY. Apparently, getting measured is a useless waste of time. It's now two days before the wedding and he's stuck with a tux that looks and fits horrid.

The staff is blah and none of them seem to really know what they're doing. It's just an awkward experience and I don't see any reason to ever give them our business again. If he wasn't in a wedding, we probably never would have dealt with them in the first place. Take your business elsewhere! I can't imagine having been the groom in this case!…