Columbus >Beauty > Vinyl Hair Studio
Abhorrent customer service. I chose this "studio" because I had received a gift certificate from SpaWish for my birthday. I am travelling to Tampa and wanted to feel good for my trip. From the moment I walked in, the customer service was terrible. The receptionist was on the phone and flashed me the peace sign as I came in. She continued her private conversation for 10 minutes and when she finally finished asked if I had been helped...uh, NO!! The services I received were fine but somehow I ended up paying for an eyebrow wax that I had never requested (the way she presented it, I thought it was complementary and then she wanted to dye my eyebrows!! - that didn't happen). When I went to use my SpaWish card, the clinician didn't know what it was and tried to run it through like a credit card. The other employees and the manager were too busy to help so I ended up speaking to SpaWish and showing them that they are INDEED on the SpaWish website. The clinician then suggested I pay for the entire amount and they could give me a refund if they got their money. I, of course, said that wasn't going to happen. Then when I finally tried to pay, she informed me she didnt' take credit cards and I needed to go to the bank. ARE YOU KIDDING ME?!?!? so, I went to the bank (i'm am much too honest to just walk out even though the idea certainly entered my mind!) and she called me and told me everyone was yelling at her that I wasn't coming back. I informed her that they need to trust their clients. I came back to the salon and asked if she had change for a $20 and she didn't so had to go searching for change and of course only came back with 2 tens! UGH. The manager was there the entire time and did not ONCE come to see if he could help. I will not return to this place and STRONGLY sugges that no one else even venture into this establishment.
rude. i had a friend go there, and they are ALWAYS running LATE, so if your time is valuable, DONT GO THERE. then when my friend changed salons she explained to them why, and they were so unprofessional and treated her so bad!
Vinyl Hair Studio -absolutely awesome!. This salon in charming old brick house is like no other. Forget the "big name" salons with their warehouse feeling -- this salon is comfortable, has an interesting, eclectic decor and wonderfully talented staff. Best pedicure and best haircut -- best customer care you will find. Slightly off the beaten path location-wise -- parking is ample and access to the freeway is easy... so getting here from any part of town is a snap. You gotta try it!
THE MOST TALENTED HAIR AND MAKE-UP ARTISTS BY FAR. BRIAN, JOHN AND THE VINYL HAIR SALON ARE RESPONSIBLE FOR ONE OF THE MOST MEMORABLE EXPERIENCES IN MY LIFE. I AM THE NJ QUARTER HORSE QUEEN. JOHN DID MY HAIR AND MAKE-UP FOR OUR STYLE SHOW AND I FELT AS IF HE COULD SEE INTO MY SOUL. I HAD NEVER FELT SO BEAUTIFUL AND STILL HAVE NOT BEEN ABLE TO. TRUE TALENT IS HARD TO FIND BUT TO BRIAN & JOHN IT COMES NATURAL. MS. JENNIFER HALPIN FROM NJ
Excellent Service. Got me in for an entire spa saturday on Friday! Excellent Customer service, friendly staff, fun atmosphere, great aestitician Lisa, no complaints - decent prices!!!!
Great Find!!. Great Salon.....I was referred by a friend to go to an esthetician named stacy for eyelsh extensions and was very satisfifed not only with the service but the overall experience..... Check them out you won't be dissapointed!!
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