Columbus >Finance & Financial Services >
Banks >Huntington National Bank
41 S High St, Columbus, OH | Directions 4321539.961169 -83.000518
Neighborhoods: Uptown District
We are making our last payment on our auto loan from Huntington National bank and we always payed on time. I am not going to go into details, this is just a warning to consumers. STAY AWAY FROM THIS BANK!!!!! THEY ARE NOT CONSUMER FRIENDLY!!!! ~cheers
Avoid like the plague! Worst customer service ever, good like getting anyone with any competence on the phone. Oh and when you pay off a car loan and pay $11 to do a western union transfer from a different bank to pay off the balance of your loan, in two weeks they will send you a letter saying you owe $.04 cents instead of your car title... Once again avoid like the plague!
Can I give a negative review? Can we say -the highest number you can think of? I have been yelled at, accussed of stealing someone's identity (TO PAY OFF A LOAN!). When they finally accepted my last payment for my auto loan, I receive a letter in the mail saying I owed them ONE CENT! They actually paid postage to send me a statement for ONE PENNY! And the amount I paid for the final bill was the amount they gave me over the phone, I paid with a check by phone. It's not my fault they gave me the amount -.01. But I'm thinking, ok, one penny. I will call them. I get yelled at again because I'm apparently trying to steal my grandmother's idenity (it's in her name) because I'm trying to PAY IT. Seriously?! When was the last time someone stole your idenity and paid your bills off?!
Bank fees are a poor tax – I don't usually do this but had to go out of town and the trip cost more than I realized. I"m on unemployment and don't have any other funds. I had several very small amounts overdrawn that cost hundreds in bank fees. If you're not rich enough to cover the overdraft immediately, you get screwed. It only happens to poor people because if you could cover it, why wouldn't you? Am a single mom and don't know how I'll pay my rent, now.
How do the keep thier license to operate – I see I am not alone in my dealings with this banks customer service. Just trying to get my online banking unlocked has been a nightmare.
Calling their customer service was a waste. When I ask to speak to a supervisor I was told he was a supervisor. Nice.
This same bank lost a Power of Attorney twice that I had for my mother's affairs.
Classic example of a small town bank over reaching.
Horrible experience dealing with a car loan – I have never written a review of a business, but Huntington Bank has been so horrible to deal with that I am hoping others will avoid this bank and their "customer service".
I have been dealing with a totaled vehicle and insurance. Both insurance companies and the Gap companies have been wonderful, but even they are frustrated with the bank. The bank has not faxed information needed after several calls from me and State Farm. The employees are rude on the phone. If you have any choice, do not use this company.
Very polite Employee's – I called Huntington Bank on 14 Nov. 2011 about my new auto loan and the Tital , and ended up with Kishia in Customer Service, she was very nice, courtious and very helpful in getting the information I needed and to answer all my questions. Thank you. Very knowledgeable !
Worst Bank I ever saw...... – I will never do business with Huntington Bank again....While trying to clear up a problem with them, I was passed along to numerous people during one phone call. Could never get any accurate information from them. One lady tried to tell me that I had a $2300.00 a month car payment.....What????? Ridiculous any body in their right mind would know you don't have a car payment that high......I left messages that were never returned. After two exhausting months of trying to clear up this problem I finally did it thank goodness.... will never deal with them againl
WORST BANK EVER, THEY STEAL YOUR MONEY – IF I COULD RATE IT A ZERO I WOULD. I GOT A CAR LOAN FROM 2007, I MOVED TO PA AND NEEDED MY TITLE TO GET REGISTRATION/PLATES. THEY SAID IT WOULD TAKE 1-2 WEEKS, TRY 4 WEEKS WITH ME CALLING2-3X PER WEEK. THEY SAY ITS BC THEY DO ELECTRONIC TITLES AND PA YOU NEED A PAPER ONE SENT. SO FINALLY IT IS OVERNIGHTED AND THEN I GET A LETTER STATING THEY ADDED A 45 DOLLAR CHARGE TO MY LOAN FOR "PROCESSING" MY TITLE.
THEY FIRST SAY IT IS A PA STATE FEE-I PAID PA TO SWITCH MY TITLE. HER RESPONSE WAS "oH YOU DID" YES THAT IS PART OF MY REGISTRATION FEE (105.50) THEN THEY SAY ITS OHIO'S FEE FOR TITLE-YOU ACTUALLY PAY FOR THIS WHEN YOUR CAR IS PURCHASED. THEY JUST DONT WANT TO SAY ITS THEIR FEE FOR SENDING IT AFTER "LOOKING" FOR IT. THEN THEIR IS A 125 DOLLAR EARLY PAY OFF FEE TO BOOT.
DO NOT EVER USE THEM, THEY DO NOT SEND YOU YOUR TITLE. YOU GET A LETTER STATING THE LEIN IS REMOVED ANDYOU PAY THE BMV TO GET IT. SUCH BS
One of the worst banks in the US, avoid like the plague – HNB has hands down the worst customer service. I wouldn't recommend using them for anything. High APRs, unwilling to negotiate, deceptive lending practices. READ THE FINE PRINT! As soon as my car loan is paid off in a few months (and by the way, they charge a fee for prepayment on all loans) I will NEVER use them again.
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