Columbus >Food & Dining > Steak 'n Shake
Worse Customer Service.
This place cannot, no matter how hard you clearly explain it, get the food cooked correctly. Hamburgers there was undercooked and eggs were no better. If it's not correct they give you issues replacing your order.
The management there is no better, the district manager likes to make guest feel unwelcome and likes to embarrass customers who need have an issue with the way they cook their food.
This place is overpriced and customers would be better off going to another restaurant for their meals.
Food Lovers Beware
1950s diner fries up fast-food classics 24 hours a day..
Entering the clean, bright interior is like stepping into an "Archie" comic book. Hurrying across white- and black-checkered floors, staff in crisp white shirts and paper hats take orders, polish chrome and shuffle between booths and the full-service counter. Middle-American diner standards dominate the menu--pickle-covered steak burgers, chili cheeseburgers and thick shakes. Healthier options include chicken, chef and taco salads.
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